Job Title: Sales Associate

Location: Retail Store Reports To: Store Manager

Why J.McLaughlin?

J.McLaughlin was founded in 1977 by brothers Kevin and Jay McLaughlin with a mission to create an American Sportswear brand that offered two key components: classic clothing with current relevance and a retail environment that has a neighborhood feel. The J.McLaughlin brand has always been more about style than fashion: straightforward, unpretentious, and devoid of the superfluous. Our clothing is rooted in the tradition of sport, work, and play. With over 150 retail locations, each store is entirely unique, attentively designed to reflect the town's color, character, and architecture. This attention to detail extends to exemplary customer service and local philanthropic engagement.

Our “Culture of Kindness” creates an environment with respect, politeness, consideration, and empathy that creates a family like atmosphere and focuses on giving back to the community. The company has an entrepreneurial spirit which fosters great experience and career opportunities, complemented with our great incentive benefits programs.

Overview

J.McLaughlin is a specialty American Sportswear and Accessories brand headquartered in New York. J.McLaughlin has the reputation for being “local and loyal”, building meaningful relationships within the each community and providing customers with highly personalized service. We are a growing company with a focus on our culture of kindness, cultivating an exceptional atmosphere in which to work and shop.

We are looking for a highly motivated, results driven Sales Associate for our retail store, with a passion for classic American Sportswear and the ability to achieve goals and objectives while upholding the ideals and standards of the company. The ideal candidate should be sales driven and leads by example in building impactful relationships. As brand ambassadors, Sales Associates are the experts in taking care of clients, selling, and creating a unique shopping experience with new and existing customers.

About the Role

Essential Functions:

• Act as the Brand Ambassador by embracing the company culture to develop and cultivate strong relationships with clients and our communities

• Provide exemplary client service to create a customer centric, friendly retail environment that fosters loyalty within our communities

• Drive sales by demonstrating extensive product knowledge and the ability to make appropriate suggestions to the client

• Utilize clienteling tools and outreach techniques to inform customers of upcoming events and when new product arrives

Additional Job Responsibilities:

• Support the store manager with operations by completing daily tasks and maintaining areas of responsibility

• Help create and maintain a culture of kindness that is client and team focused

• Maintain knowledge on current merchandise, pricing, and promotions to communicate to clients

• Utilize selling techniques to help overcome objectives and close a sale

• Understand sales plans, key metrics, and how they contribute to the store’s overall success