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Director, Program Management (PMO)

Wingstop

Wingstop

Addison, TX, USA
Posted on Oct 9, 2024

ROLE PROFILE: DIRECTOR, PMO

WINGSTOP RESTAURANTS, INC.

ROLE PROFILE OVERVIEW

ROLE LOCATION

GSC

REPORTS TO NAME

Molly Pizzola

TEAM

Development

REPORTS TO TITLE

VP, Market Planning & Analysis

ROLE PROFILE DESCRIPTION

ðX FULL-TIME

ð PART-TIME

40+

HOURS PER WEEK

ð CONTRACTOR

ð INTERN

Xð EXEMPT

ð NON-EXEMPT

WHO WE ARE

We’re not in the wing business. We’re in the flavor business. It’s been our mission To Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way, of being entrepreneurial, service-minded, fun and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

YOUR IMPACT

Establish and maintain project management standards, processes, and best practices, ensuring that projects are executed efficiently. Further, they also enable optimal utilization of resources, help a business achieve strategic objectives, and protect it against market volatility.

WHAT YOU’LL DO

  • Lead and coordinate initiatives to achieve a target of 1500 NNUs within a span of 3 years, ensuring alignment with organizational goals and objectives.
  • Facilitate the entry of the organization into international markets by coordinating strategic planning, resource allocation, and cross-functional collaboration.
  • Develop and implement robust planning and governance frameworks to streamline project execution and ensure adherence to timelines and deliverables.
  • Drive the development and adoption of best practices across the global PMO, fostering innovation and continuous improvement.
  • Optimize resource allocation by assessing needs and capabilities, ensuring that resources are deployed effectively to support project objectives.
  • Provide financial oversight for development projects, including budget management, forecasting, and cost control measures.
  • Define key performance indicators (KPIs) for projects and initiatives, establishing benchmarks for success and monitoring progress towards targets.
  • Foster collaboration and engagement across cross-functional teams, promoting a culture of knowledge sharing and collective problem-solving to drive project success.
  • Create and propose business case, including schedule and major milestones, for approval and execution of projects, identifying key opportunities for process improvement and cost savings.
  • Establish and lead cross-functional teams comprised of key stakeholders to ensure successful project development and implementation
  • Ensure key resources are committed and prepared to execute implementation of projects
  • Act as the primary interface for implementation of improvement projects throughout the Development team and across other organizations when required
  • Maintain liaison across the organization to ensure stakeholder buy in and successful project implementation
  • Works directly with internal customers and suppliers in order to adequately plan for future demands
  • Will be the primary interface for all development project improvements and senior leadership reporting on project advances

WHO YOU ARE

HUMBLE: You feel there is always opportunity to further your personal and professional growth.

HUNGRY: You have a fire in you to keep pursuing excellence, particularly in a fast-paced, dynamic environment.

SMART: You have a high degree of emotional intelligence and a thirst for knowledge. You have the aptitude to work both independently and collaboratively, the talent to apply sound, strategic thinking and analysis to address a variety of business circumstances, and the capability to produce high-quality, detail-oriented work within a fast-paced environment.

SERVICE-MINDED: You consider others at every turn by exercising your responsibilities in an energetic, proactive and organized way.

ENTREPRENEURIAL: You work with an owner’s mentality when collaborating cross-functionally as you manage multiple concurrent projects from inception through execution.

A DAY IN THE LIFE

FLAVOR PERKS:

  • Unlimited paid time off for exempt employees
  • One paid volunteer day of your choice
  • Competitive bonus structure for eligible roles
  • Team member stock purchase plan
  • Health savings or flexible spending account options
  • 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
  • Comprehensive medical, dental, and vision benefits
  • Basic life and AD&D insurance provided
  • Pet insurance
  • Education Assistance
  • Wellness reimbursement program
  • Paid maternity and paternity leave

FUN IS THE BEST FLAVOR:

  • Lunch provided every Tuesday and Thursday in office
  • Work from home Fridays
  • Discount on Wingstop gift cards
  • Discounts at Under Armour, FitBit, NFL, and NHL
  • Discounted onsite dry cleaning
  • Discounted onsite car detailing
  • Onsite game room and patio

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.