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Service Management Group
Service Management Group
smg.com

Locations

United States · Kansas City, MO, USA · Hattiesburg, MS, USA

industry

Market Research

Size

201-1000 employees

founded in

1991

SMG is an enterprise-level Experience Management (XM) provider that offers a Software with a Service (SWaaS) solution—uniquely combining technology with hands-on professional services to help organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. By delivering insights across the enterprise and measuring experiences at every touchpoint, our differentiated partnership model helps clients change the way they do business.

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