Operations Manager

Orangetheory Fitness

Orangetheory Fitness

Portland, ME, USA
Posted on Monday, June 17, 2024
Live your passion and change lives by joining the most successful fitness brand, Orangetheory Fitness! We are seeking fitness and wellness fanatics who are ready to soar to new heights – both professionally and personally!
We Offer:
  • Compensation: $20.00 hourly plus commission for each individual membership sale!
  • Advancement Opportunities: Join a rapidly expanding team with opportunities for advancement into management roles. We believe in promoting hardworking team members within the organization and offering ample room for growth and development. Explore cross-functional opportunities as we expand into new health and wellness brands as well!
  • Wellness Benefits: Medical, Dental, Vision Insurance
  • Retirement Options: Access to our 401(k) plan.
  • Referral Incentives: Earn $250 for every successful employee referral.
  • Work/Life Balance: Prioritize your mental well-being with free counseling services.
  • Employee Discounts: You can enjoy attending Orangetheory classes, discounts on services with our Relive Health brand, discount entertainment, travel, and more through our exclusive partnerships!
  • Company Culture: Forge lifelong connections with teammates and members, making a positive impact both in and out of the studio through community events and charitable initiatives
You Offer:
  • Detail oriented and well organized
  • Solution-oriented
  • Multi-tasker with minimal supervision.
  • On-call availability due to the possibility of facility or IT (Information Technology) issues needing to be resolved as soon as possible
  • Proven flexibility and willingness to handle various tasks independently and to meet deadlines.
The Operations Manager’s mission is operational excellence to ensure top quality and production in the studios they oversee. This includes handling all equipment, technology, and facility issues. This position requires the ability to develop strong relationships with outside vendors, create internal processes that can be replicated across the entire company, and stay within budget. You are well organized, a problem-solver, and a producer.

  • Facility maintenance, issues, and repairs
  • Maintain order and cleanliness of the studios
  • Facility audits and walk-throughs
  • Inventory levels and supplies for studio maintenance and/or marketing materials
  • Retail purchasing and inventory
  • Daily Financial Reporting (e.g., budget reconciliation, auditing refunds and unpaid bills etc.)
  • IT, Technical and Facility updates
  • Maintain and maximize working relationships with outside vendors to get the best deals
  • Cross-trained on studio sales process and class check-in process to step in if necessary
  • MBO audits (e.g., deactivating terminated members)
  • Analyze current processes and look for improvements to maximize efficiency

Physical Demands:
The position requires the following physical activities: Ability to lift a minimum of 20 pounds to a maximum of 50 pounds unassisted; able to sit, stand, stoop, walk, stretch, reach frequently; moderate range of body motions. Physical requirements can vary. Reviewed my management.
  • Must have a High School diploma or equivalent. Bachelor’s degree preferred.
  • 1-2 years of operations experience, ideally in a fitness setting.
Our Mission:
  • To bring out your best life through inspiring, motivating, and exceptional moments
  • To be the premier wellness portfolio that supercharges everyday life
  • Happy
  • Hungry
  • Humble
  • Healthy
  • Human
About Empire:
Empire Portfolio Group™ was founded in 2013 with a vision to develop strong brands and supercharge their long-term growth. In an increasingly crowded and competitive industry, our team not only outperforms the norm but most importantly prioritizes making differences in team and studio members' lives.
Headquartered in New York City, Empire Portfolio Group is a leading Area Representative and franchisee of Orangetheory Fitness. The Company owns, operates and supports 140+ Orangetheory Fitness studios across DC, Connecticut, Maine, New Hampshire, New Jersey, New York, North Carolina, South Carolina, Vermont, and Virginia. Empire recently partnered with the brand, Relive Health, and will be opening centers throughout the United States this year. https://empireportfolio.com/

EEO Statement:
Empire Portfolio Group is an equal opportunity employer and will not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, disability, sexual orientation, gender identity, ancestry, marital status, or other classification prohibited by applicable local, state, or federal laws. This policy is applicable to hiring, termination, compensation, schedules, discipline, working conditions and all other aspects of employment. As an employee, you are expected to honor this policy and to take an active role in keeping harassment and discrimination out of the workplace. We are happy to work with otherwise qualified disabled employees in order to accommodate limitations, in accordance with the Americans with Disabilities Act (ADA). It is up to the employee to approach the office manager with this request and provide medical proof of his or her needs upon at the Company’s request.