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Regional Fitness and Retention Manager

Orangetheory Fitness

Orangetheory Fitness

Tempe, AZ, USA
Posted 6+ months ago
 Job Overview
 
The Regional Fitness Manager (RFM) will oversee the fitness programming, team development, and membership growth for the region. This leader will oversee 4-7 studio fitness operations across the region. The RFM will manage the hiring, development, and retention of Head Coaches within their region, working to build a bench of talent for the company. The Regional Fitness Manager will report to the Area Director of Fitness or National Director of Fitness. 
 
Responsibilities
 
  • Lead the fitness programming, fitness staff, and membership KPIs across 4-7 studio facilities.  
  • Maintain fitness acumen & community connections by leading up to 10 classes across designated region. 
  • Maintain outstanding team performance through routine 1:1 meetings, coach class evaluations, and member feedback outlets.  (Listen 360, etc.) 
  • Monitor and achieve business Key Performance Indicators utilization, attendance, workouts, attrition, member traffic weekly. 
  • Provide routine fitness support, training, and guidance to franchisees across the region. (grand openings, studio launches, meetings, events, etc.) 
  • Maintain proper functionality, timely repairs for studio equipment, and ensure studio cleanliness at 2 deep cleans per month, per studio.  
  • Provide weekly email correspondence to team regarding events and business demands. Conduct weekly visits to set goals, discuss KPIs, review member class schedules, utilization, template rollouts, and ensure studio cleanliness. 
  • Plan, develop, and lead monthly Fitness & Sales meeting agendas, content, and logistics.  (Regional Fitness mtgs, Sales/Fitness mtgs, template rollout, etc.)
  • Actively champion and/or assist in the launch of all member engagement events and activities onsite & offsite.  
  • Assess the staffing needs and oversee recruiting, hiring, and fitness licensure/credentialing practices; serve as Head Coach for staffing vacancies or upon the business needs; plan and launch OTFIT training events. Ensure proper Onboarding & new hire training initiatives are being met for assigned studios. 
  • Plan and lead workshops to build greater knowledge, skills, and abilities in areas of fitness acumen, onboarding, and managerial skills. (rowing technique, strength & conditioning, recruiting, etc.)   
  • Requires 90% travel across designated region & occasional out of state travel. 

Knowledge, Skills, & Abilities 

 

  • Proven history achieving goals and thrives in a competitive, results oriented work environment. 
  • Proficiency in exercise physiology, body mechanics, and technique.
  • Demonstrates a high level of integrity, honesty, and respect in all aspects of the role. 
  • High level of business acumen with a solid understanding of standard business principles.  
  • High energy, self-motivated and driven fitness professional.
  • Ability to prioritize, organize and effectively complete duties and projects. 
  • Ability to manage difficult or emotional customer and employee situations.
  • Excellent communication and organization skills.
  • Proficiency in Microsoft Office, mobile applications, and other software systems. 
 

Education and Experience 

 

  • Bachelor’s degree, preferred. 
  • Valid Fitness Certification from ACSM, ACE, NASM, NSCA & AFFA. 
  • Valid CPR/AED Certification.
  • 3+ years of Orangetheory Head Coach duties, or personal training experience 
  • 3+ years of personal or group fitness experience
  • 3+ years managing people toward high performance
 

Work Conditions 

 

  • Frequently walking indoors and outdoors.
  • Ability to lift 40 lbs.
  • Ability to bend, squat, reach, kneel, step, and stand on feet for extended periods of time. 
  • Routine high levels of noise within work environment. 
  • Ability to work flexible schedules as needed, including weekends and holidays.
  • Routine travel within across region; quarterly travel out of state. 
 Job Overview
 
The Regional Fitness Manager (RFM) will oversee the fitness programming, team development, and membership growth for the region. This leader will oversee 4-7 studio fitness operations across the region. The RFM will manage the hiring, development, and retention of Head Coaches within their region, working to build a bench of talent for the company. The Regional Fitness Manager will report to the Area Director of Fitness or National Director of Fitness. 
 
Responsibilities
 
  • Lead the fitness programming, fitness staff, and membership KPIs across 4-7 studio facilities.  
  • Maintain fitness acumen & community connections by leading up to 10 classes across designated region. 
  • Maintain outstanding team performance through routine 1:1 meetings, coach class evaluations, and member feedback outlets.  (Listen 360, etc.) 
  • Monitor and achieve business Key Performance Indicators utilization, attendance, workouts, attrition, member traffic weekly. 
  • Provide routine fitness support, training, and guidance to franchisees across the region. (grand openings, studio launches, meetings, events, etc.) 
  • Maintain proper functionality, timely repairs for studio equipment, and ensure studio cleanliness at 2 deep cleans per month, per studio.  
  • Provide weekly email correspondence to team regarding events and business demands. Conduct weekly visits to set goals, discuss KPIs, review member class schedules, utilization, template rollouts, and ensure studio cleanliness. 
  • Plan, develop, and lead monthly Fitness & Sales meeting agendas, content, and logistics.  (Regional Fitness mtgs, Sales/Fitness mtgs, template rollout, etc.)
  • Actively champion and/or assist in the launch of all member engagement events and activities onsite & offsite.  
  • Assess the staffing needs and oversee recruiting, hiring, and fitness licensure/credentialing practices; serve as Head Coach for staffing vacancies or upon the business needs; plan and launch OTFIT training events. Ensure proper Onboarding & new hire training initiatives are being met for assigned studios. 
  • Plan and lead workshops to build greater knowledge, skills, and abilities in areas of fitness acumen, onboarding, and managerial skills. (rowing technique, strength & conditioning, recruiting, etc.)   
  • Requires 90% travel across designated region & occasional out of state travel. 

Knowledge, Skills, & Abilities 

 

  • Proven history achieving goals and thrives in a competitive, results oriented work environment. 
  • Proficiency in exercise physiology, body mechanics, and technique.
  • Demonstrates a high level of integrity, honesty, and respect in all aspects of the role. 
  • High level of business acumen with a solid understanding of standard business principles.  
  • High energy, self-motivated and driven fitness professional.
  • Ability to prioritize, organize and effectively complete duties and projects. 
  • Ability to manage difficult or emotional customer and employee situations.
  • Excellent communication and organization skills.
  • Proficiency in Microsoft Office, mobile applications, and other software systems. 
 

Education and Experience 

 

  • Bachelor’s degree, preferred. 
  • Valid Fitness Certification from ACSM, ACE, NASM, NSCA & AFFA. 
  • Valid CPR/AED Certification.
  • 3+ years of Orangetheory Head Coach duties, or personal training experience 
  • 3+ years of personal or group fitness experience
  • 3+ years managing people toward high performance
 

Work Conditions 

 

  • Frequently walking indoors and outdoors.
  • Ability to lift 40 lbs.
  • Ability to bend, squat, reach, kneel, step, and stand on feet for extended periods of time. 
  • Routine high levels of noise within work environment. 
  • Ability to work flexible schedules as needed, including weekends and holidays.
  • Routine travel within across region; quarterly travel out of state.