Lead, Compounding Trainer

Hims & Hers

Hims & Hers

Gilbert, AZ, USA
Posted on Friday, April 26, 2024

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

​​About the Role:

The Training Lead is responsible for the coordination and execution of training for all process paths in the Compounding Lab. Trainer Leads evaluate and refine processes and techniques to improve learning effectiveness and production across all compounding processes. The Training Lead assists in driving the success training plans and supporting the needs of the Compounding Lab as the product line grows. The Trainer Lead will evaluate each compounding technician to ensure competency in all process paths.

This person is required to work onsite in our Arizona Fulfillment Center.

You Will:

  • Develop and create engaging training materials and resources for all process paths in the compounding lab
  • Work with a team of content curators, instructional designers, and animators to ensure the timely and high-quality development of training materials
  • Work with subject matter experts to ensure accuracy and relevance of training content
  • Use and analyze data on a daily basis to improve the learning experience of new hires
  • Ensure training materials are kept up to date and delivered against standard, providing a positive learning experience
  • Improve processes from gathering feedback and analyzing data
  • Collaborate with operations to identify critical skill gaps and create training plans to address them
  • Support the recruitment of Instructors and Peer Trainers
  • Ability to manage multiple projects simultaneously and meet tight deadlines
  • Training all new compounders and ensuring they pass their compounding competency required by the board of pharmacy
  • Design the training materials as our new products launch
  • Audits tenured compounders to ensure competencies are being met continuously

You Have:

  • Able to work independently and autonomously
  • Excellent communication and presentation skills
  • Strong observational and analytical skills
  • Experience in developing and delivering training content
  • Effective time management and teamwork skills
  • Proficient in MS Office, including Word, Excel, and PowerPoint
  • Strong problem-solving skills
  • Strong leadership and team management skills
  • Certified Compounding Pharmacist Technician
  • Onsite required


  • Ability to manage multiple competing priorities
  • Demonstrates a methodical approach in tasks
  • Basic understanding of project management
  • Excellent project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines
  • Experience with e-Learning authoring tools and learning management systems (LMS)
  • Familiarity with instructional design principles and adult learning theory
  • Excellent written and verbal communication skills, with the ability to effectively communicate complex concepts to a diverse audience

Our Benefits (there are more but here are some highlights):

  • Competitive salary & comprehensive health benefits including medical, dental & vision

Conditions of Employment:

  • This position will require working with Hazardous Drugs (HD) and would require that Personal Protective Equipment (PPE) be worn for the length of working with these drugs. These items would include gloves, respiratory protection, gown and other items as required.
  • This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators, including N95, full face respirator, SCBA, or Powered Air Purifying Respirator (PAPR).
  • Physical exertion required. Including, but not limited to, walking up to 50% of the time, standing up to 100% of the time, squatting and bending up to 20% of the time and lifting up to 80% of the time for up to a twelve hour shift. Must be able to lift up to 50lbs.
  • Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs (HD) associates must be willing to confirm that they understand the potential risks (teratogenicity, carcinogenicity and reproductive effects) of handling hazardous drugs.

Outlined below is a reasonable estimate of H&H’s compensation range for this role for US-based candidates. If you're based outside of the US, your recruiter will be able to provide you with an estimated hourly range for your location.

The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and location. H&H also offers a comprehensive Total Rewards package that may include an equity grant.

Consult with your Recruiter during any potential screening to determine a more targeted range based on location and job-related factors. We don’t ever want the pay range to act as a deterrent from you applying!

An estimate of the current hourly range for US-based employees is
$27$27 USD

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Hims & hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations@forhims.com. Please do not send resumes to this email address.

For our California-based applicants – Please see our California Employment Candidate Privacy Policy to learn more about how we collect, use, retain, and disclose Personal Information.